Browser Help

Firefox

Desktop & Mobile

  1. Open Firefox, go to Settings > Privacy & Security.
  2. Under Enhanced Tracking Protection, select Custom.
  3. Under Custom uncheck Cookies.

Safari

Desktop

Allow cross-site tracking:

  1. Go to Settings > Privacy
  2. Uncheck Prevent cross-site tracking

Allow cookies:

  1. Go to Settings > Advanced
  2. Make sure Block all cookies is unchecked

    Mobile

    Allow Cross-Site Tracking:

    1. Go to Settings > Safari > Privacy & Security.
    2. Toggle off Prevent Cross-Site Tracking.

    If you are still experiencing issues, try the following

    • Go to Settings > Safari and tap Clear History and Website Data.

    Google Chrome

    Desktop

    1. In Chrome go to Settings > Privacy and security > Third-party cookies.
    2. Select Allow third-party cookies.
    If you are still experiencing issues, try the following

    • If you're using extensions like Privacy Badger or uBlock Origin, make sure to whitelist our site.

    • Clear cookies:
      1. Go to Settings > Privacy and security > Clear browsing data.
      2. Clear cookies and site data.

    Mobile

    1. In Chrome app go to Settings > Site settings > Third-party cookies.
    2. Select Allow third-party cookies.

        Edge

        Desktop & Mobile

        Disable strict tracking prevention:
        1. Open Edge and go to Settings > Privacy, search, and services.
        2. Under Tracking prevention, select Balanced or Basic.
        Allow third-party cookies:
        1. In Settings > Cookies and site permissions > Manage and delete cookies and site data, toggle off Block third-party cookies.